Bitcoin Tumbler FAQ

Bitcoin tumbler FAQ

Have questions about Bitcoin anonymity? Would you like to know how a Bitcoin mixer and Bitcoin anonymizer work? Are you concerned about our service? Read on.
Why do I need to anonymize Bitcoins?

Even though Bitcoin is referred to as being an anonymous currency, it is more accurate to characterize it as pseudo-anonymous. Your Bitcoin address is a pseudonym. Every Bitcoin transaction you make is permanently stored in a public ledger known as the blockchain. If your Bitcoin address, or pseudonym, is ever linked to your real identity, thanks to the blockchain, all your past transactions could be traced back to you. If you don't want third parties to track your money and spending habits, you will need to mix or anonymize your Bitcoins.

What is the difference between a Bitcoin mixer and anonymizer?

A typical Bitcoin mixer takes your Bitcoin, adds it to the pool with other Bitcoins, and shuffles it by creating a large number of cryptographic transactions. The Bitcoin you receive is not 100% anonymous, yet very hard to trace back. To learn more, read our post on how bitcoin mixers work.

Bitcoin mixer

Anonymizer makes your Bitcoin untraceable by converting it to privacy coin Monero and back. Since Monero is an anonymous coin, the link between your original and anonymized Bitcoin gets entirely lost.

Bitcoin anonymizer
Why do you use Monero to anonymize Bitcoins?

Monero uses enforced privacy for all transactions so that no user can accidentally or deliberately be traceable or insecure. Thanks to the anonymous nature of Monero, we use it as a middleman to anonymize Bitcoins.

How can I trust that you don't run away with my money?

It is always an issue of trust. However, we can ensure that the service will continue to operate. We have put lots of time and effort into building and maintaining it, and it is not worth it for us to run away. You can see that our service undergoes changes and improvements, which someone who wanted to hit-and-run also would not do. Still, we suggest you try the service out with small amounts.

How long does the Bitcoin tumbling take?

The entire Bitcoin mixing process usually takes from 30 minutes to 3 hours. The Bitcoin anonymization typically takes up to 6 hours.

What happens when my browser crashes, or I accidentally close the browser?

As soon as the transaction begins, make sure to write down the Transaction ID. Then, you can close your browser as the transaction will proceed in the background. To check the status of your transaction, enter the Transaction ID on the Status page.

What is the Transaction ID?

The transaction ID is a unique identification code of your transaction. You can use the Transaction ID to check the status. Make sure to write down the Transaction ID as you will need it when contacting our customer support.

What's the fee?

The flat service fee for Bitcoin mixing is 2.5%. The service fee for Bitcoin anonymization through Monero is 5%. We can guarantee the above fees for transactions higher than 0.1 BTC. To learn more, visit the Fees page.

Are there any limits?

While the minimum amount is 0.01 BTC, the minimum recommended amount is 0.1 BTC. When you sent less than 0.1 BTC, then we cannot guarantee the service fees. Typically, the service fee is 2.5% for Bitcoin mixing or 5% for Bitcoin anonymization. However, the above fees apply for transactions above 0.1 BTC. If you sent less than 0.1 BTC, then the fees can be slightly higher, due to fixed expenses that we have with your transaction, regardless of its volume.The maximum amount per transaction is 999 BTC.

Is your service anonymous?

Absolutely. We never ask for a name, e-mail address, or other identification information. However, if you need an extra layer of anonymity, you can use the Tor mirror of our site.

Do you follow GDPR?

We never ask for a name, e-mail address, or other personal identification information. Thus GDPR does not apply to us.

What about Know Your Customer (KYC)?

Since Tumbler.to is located in the Seychelles jurisdiction, the KYC does not apply to us.

Do you keep any logs?

We keep application logs for seven days for troubleshooting purposes only. After seven days, all records, along with the transaction history, are permanently deleted. If you don't want any of your private identification information collected, you can use the Tor mirror of our site. To learn more about privacy, read the Privacy Policy.

Is there a Tor version of your site?

Sure, you can visit the Tor mirror of our site here.

Is bitcoin mixing legal?

The legal status of cryptocurrencies changes from country to country and is still undefined or transforming in many of them. It is your sole responsibility to comply with all applicable laws and regulations in your country. We are, however, active supporters of freedom and privacy, and we believe that it's your human right to protect the confidentiality of your crypto assets. To learn more, read our article Is Bitcoin mixing legal.

Do you provide customer support?

Absolutely! We are available Monday - Friday, 8 am - 4 pm GMT. Feel free to get in touch with us.